Privacy Policy

1. Introduction

ACTIVE English Grammar & Spoken Language Training Institute ("we," "us," or "our") is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.

By using our website or enrolling at our institute, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Personal Identification: Name, date of birth, gender, blood group
• Contact Information: Phone number (WhatsApp), email address, home address
• Academic Information: Class, institution name, session, group
• Family Information: Parents' names and contact numbers
• Documentation: Passport-size photographs, NID/Birth Registration photocopies
• Website Usage Data: Browser type, pages visited, time spent on site (non-personal)

Information is collected through our admission forms, contact forms, and directly at our institute premises.

3. How We Use Your Information

We use your personal information exclusively for:

• Processing and managing student enrollment and registration
• Communicating class schedules, exam dates, and academic updates
• Sending fee payment reminders and receipts
• Notifying parents/guardians about student progress and attendance
• Improving our teaching methods and course offerings
• Emergency contact purposes
• Issuing student ID cards and certificates

We do not use your information for unsolicited marketing or any commercial purpose unrelated to education.

4. Information Sharing

We value your privacy and do not sell, trade, or rent personal information to third parties. Information may only be shared in these limited circumstances:

• Educational Partners: With other accredited institutions when required for academic purposes (with your consent)
• Legal Compliance: When required by law or to respond to lawful requests by public authorities
• Safety: To protect the rights, property, or safety of our students, staff, or the public

5. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures including:

• Secure storage of physical admission forms in locked cabinets
• Limited access to student records — only authorized staff may access them
• Secure digital record-keeping with password protection
• Regular review of our data handling practices

While we strive to protect your information, no method of storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

As a student or parent/guardian, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data after completion of enrollment (subject to legal retention requirements)
• Objection: Object to processing of your data for certain purposes

To exercise any of these rights, please contact us at our institute in person or by phone.

7. Children's Privacy

Our institute primarily serves students under 18. For students under 18:

• Enrollment requires a parent or guardian's written consent (Guardian's Declaration on the admission form)
• We collect only information necessary for educational purposes
• Parents/guardians may review, correct, or request deletion of their child's data at any time
• We do not share children's information without explicit parental consent

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to enrolled students and their guardians. The updated policy will be posted on our website with a revised "Last Updated" date.

Continued enrollment or use of our website after changes constitutes acceptance of the updated policy.